Just listen discover the secret to getting through to absolutely anyone

Goulston, Mark. (Author). Dixon, Walter. (Added Author).

Summary: You've got a business colleague who's hostile...a client who's furious...a staffer who's deeply cynical--how do you get people to do what you want in tough situations like these? In Just Listen, veteran psychiatrist and business coach Mark Goulston reveals the secret to how to get through to anyone, even when productive communication seems impossible."Here's the challenge," Mark says. "People have their own needs, desires, and agendas. They have secrets they're hiding from you...

Record details

ISBN: 9781596597419 (sound recording : OverDrive Audio Book)
ISBN: 1596597410 (sound recording : OverDrive Audio Book)
Physical Description: electronic
electronic resource
remote
Publisher: Rego Park : Gildan Media Corp, 2011.

Content descriptions

General Note:	Downloadable audio file. Title from: Title details screen. Unabridged. Duration: 7:43:18.
Participant or Performer Note:	Read by Walter Dixon.
System Details Note:	Requires OverDrive Media Console (WMA file size: 110994 KB; MP3 file size: 217487 KB). Mode of access: World Wide Web.